- Step one: Login with your account details.
- Step two: You will see this message - resend the email.
- Step three: Open the migration link
- Step four: Set a password
- Step five : Confirm your bookings (if you have bookings)
- Step six: Add a payment method
- Step seven: Confirm your subscriptions
- Confirm that your data has been migrated.
FOR PRIVATE 1-1 STUDENTS – DO NOT LOGIN UNTIL AFTER WE SEND YOU THE ONBOARDING EMAIL – YOUR ACCOUNT WILL NOT BE PROPERLY SET UP UNTIL JAN 11th.
How to migrate your account from the old system
Step one: Login with your account details.
FOR PRIVATE 1-1 STUDENTS – DO NOT LOGIN UNTIL AFTER YOU RECEIVE THE ONBOARDING EMAIL.
YOUR ACCOUNT AND RESERVATION IS NOT YET SET UP. WE WILL EMAIL YOU AROUND THE 11th of JANUARY 2023.
FOR GROUP STUDENTS – You can now login.
Visit the new website at https://new.cotoacademy.com and login with the following details:
1-1 Students: login with your existing username / password. WAIT FOR OUR NOTIFICATION. YOUR RESERVATIONS ARE NOT YET SET UP.
Group students: login with the email address you received the you are invited to coto email with. YOU CAN NOW SIGN IN.
Step two: You will see this message – resend the email.
You will be able to click re-send email to issue another migration link.
It will appear in your inbox and look like the image below.
When you click on the link you will be taken to the data migration page.
Step three: Open the migration link
Important: Set your timezone correctly.
Time zone is very important. Make sure to set your time zone correctly as it will display all of your classes and expiration dates.
Step four: Set a password
The system will ask you to set a password. Choose a new password or re-enter your existing password.
Step five : Confirm your bookings (if you have bookings)
If you have pre-programmed recurring booking in the system, Confirm them by clicking continue.
For some students you may not see this step.
Step six: Add a payment method
Add a payment method so that you can complete point purchases or add a new subscription if you need to. This payment method will also be used to activate any pre-added subscriptions.
All group students must add a payment method.
Step seven: Confirm your subscriptions
Confirm that your data has been migrated.
You will see a confirmation screen! Congratulations – you can now start using your account on the new system!