Payment methods include cash, bank transfers, credit cards (VISA/JCB/Mastercard/Amex), PayPal, and Stripe. Regarding bank transfers from overseas, we also accept payments through Wise.

Coto Japanese Academy strives to offer classes for everybody. We have 60+ courses with different levels for you to choose from. Most of our courses are designed to practice Japanese conversation skills. To look at all of our offerings, please refer to All Courses.

Each class is limited to a maximum of 8 students to ensure quality and maintain the personal care the instructor can give each student. Our student body comprises Japanese learners from various cultural backgrounds, such as the U.S., the U.K., Germany, Korea, China, and more.

Our instructors are strictly screened, have a 7% acceptance rate, and are professionally trained. Each of them is passionate about teaching Japanese. To view a list of current instructors, please refer to About Us.

If you need any help regarding course offerings, levels, scheduling, etc., our student support staff is always here to help you. Please refer to About Us.

Each school branch has study lounges where students can study or chat with instructors, staff, and peers! We also provide free Wi-Fi, water dispensers, a vending machine, and a snack area for people’s needs. To learn more about any of our branches, please refer to Locations.

Note: Coto Japanese Academy does not provide student visa support. If you need such services, please contact Coto School Finder.

Step 1 – Fill out the Inquiry Form: This help us learn more about you and your educational requirements!
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Step 2 – Book a free consultation: Book a free consultation so we can better understand your learning needs and Japanese level. This will help us pick a suitable course so you can hit the ground running when you start a program with Coto Academy.

Step 3 – Start your Japanese language journey: After you have all the requisite information, we can book you for a class to start your Japanese lessons. We are always here to help if you need it!

Registering for a course 2 weeks before the start date of the course is recommended.

Yes, for a fee, you can schedule a trial lesson; please message info@funjapanese.net for more information!

All new Coto Japanese Academy students pay a one-time 10,000 yen registration fee upon signing up for the first in-person class. This fee contributes to multiple aspects of the educational experience, such as developing the course offerings, ensuring the course quality, maintaining the study environment, and organizing cultural and social events. A registration fee is not required for online courses.

Absolutely. We offer courses on Saturdays or evenings to accommodate Japanese learners with busy schedules. Please refer to All Courses to see what courses are currently open at those times!

In-person Courses
It depends on which course and plan the students have applied for.
Courses purchased through a Package Plan can be rebooked as long as the class reservation is canceled by 18:00 the day before the class. However, the Intensive Course has a different system, please refer to the Terms and Conditions for more detailed information. If the student is enrolled in a Subscription Plan, makeup classes are not available.

Intensive Course Example
Online Class Auditing is possible If the student informs the school by 18:00 (JST) a day prior to the class, meaning the student will be able to watch the class, but unable to participate in exercises.
Make-up classes are available under certain circumstances. A make-up class (50-minute private class) can be offered for those who meet the following requirements:

• A full-day absence of in-person class is required
• Missed class must be between Monday – Thursday
• The missed class must be canceled before 18:00 (JST) one day before the class day

The maximum number of catch-up lessons students can take is the number of weeks that students are enrolled in the course. Please refer to the Terms and Conditions for more detailed information.

Online Courses
If the student is enrolled in a Subscription Plan, makeup classes are not available.
For the Package Plan, if the class reservation is canceled by 18:00 (JST) one day before the class day, the lesson points will be refunded. However, if there is a recurring reservation, this rule does not apply. Please refer to the Terms and Conditions for more detailed information.”

Classes are primarily in Japanese, but depending on course level, English is sometimes used to help with comprehension.

In-person Courses
The Cancellation and Refund Policy depends on the courses and plans the student has applied for. Please read the last page of the following Terms and Conditions.

• Subscription Plan
• Intensive Course
• Package Plan (PT, PL, SPL, SPG)
• Package Plan (Lite-intensive)

The evacuation procedures are posted in every classroom. Since each school has different evacuation routes, please check the ones specific to your location.
– Iidabashi School
– Shibuya School
– MInato School
– Yokohama School

All students are asked to abide by the following guidelines in order for all students to comfortably attend lessons and maximize results.
1. Please be in the classroom 5 minutes before the start of class to ensure that you are not late.
2. Please refrain from eating during class time. Drinking during class time is permitted.
3. Please set your phone to silent mode, and refrain from using it unless necessary for the class.
4. If you will not be able to attend class in-person, please let our school know by 16:00 on the day before. You may be permitted to audit the class online or take a catch up lesson under the conditions stipulated in the Terms and Conditions.
5. If you receive homework, please complete it and be ready for the next class to help ensure a smooth and effective lesson.
6. For lessons involving pair work or activities, please cooperate with the instructions to ensure the lesson runs smoothly.
7. Each course is taught by a team of instructors who communicate closely to ensure consistency across lessons.
8. In the Beginner level course, please note that English may be present in course materials, explanations, and instructions.
9. Students may be requested to change levels mid-course if the instructor deems the student’s level inappropriate for the course.
10. There is a maximum capacity for students in each class. Please apply early if you are planning to continue with the course.
11. Generally, if you wish to receive course materials early for the next course, they will be available 1 week before the start of the new level. Please contact your school’s staff for further information.

Please email info@funjapanese.net or visit reception if you would like to make new reservations. Please make a reservation three days in advance to secure your spot.

To reserve a course on Coto Online Japanese School, please use the online lesson scheduling system to view your lesson schedule or cancel lessons. You can book Part-time Courses within one month from the current date. If you would like to book classes more than one month in advance, please contact online@funjapanese.net and ask our student support staff to make a reservation.

Refund
Refunds are not available after the contract is made and executed except for the following:
– If the student requests to use materials other than those provided by Coto Japanese Academy through our web portal, the student will be charged seperately for the use of those materials as this is a bespoke service that we offer.

About the “Cooling-Off Period”
If the student wishes to cancel their plan with a point expiration date of more than 2 months and more than 50,000 yen, the student may do so within 8 calendar days of the sales transaction date registered by the student’s credit card provider or banking institution. Please notify us by email at online@cotoacademy.com. However, for subscription plans, this policy does not apply.

Early Termination Policy
In the event that points are valid for more than two months and the amount paid exceeds 50,000 yen, and in the unlikely event that the cancellation is made before the end of the course, the remaining amount will be refunded after deducting the following from the course fee received.

If no points are used at all there is a fee of 15,000 yen.

If you have used at least one point: The total amount of A and B below will be deducted from your refund.
A) Unit price of point fee (including consumption tax) x number of points for the course
B) Cancellation fee: 20% of the already paid lesson fee minus the amount calculated in A. However, if it exceeds 50,000 yen, the maximum cancellation fee is 50,000 yen.

*No refunds will be given for subscription plans.
*The transfer fee for refunds is the responsibility of the payee.
*Cooling-off and mid-term cancellation do not apply if the registered student resides abroad.

Private Class
If the class is canceled within 24 hours of the class start time, the points will return to your account. However, this is limited to twice a month. After two times, points will not be refunded even if you cancel the class within 24 hours.

Group Class
If you cancel a class, the student is not eligible for a points refund. However, the student can watch a video recording of their missed lessons within two weeks of the class taking place.

Cancellations up to 24 hours before the class start time are fully refundable, meaning the lesson points will return to the student’s account. However, for cancellations within 24 hours of the class start time, the points will not be refundable.

The points will be used if the internet connection is lost on the student’s side. Please refer to our policy regarding Internet Connection Disruption below:
If the connection is lost during a lesson, the following actions will be taken
– If the internet connection is lost due to a problem on the instructor’s part, points will be returned to your account.
– If the internet connection is lost due to a problem on the part of the student, the points will be used. The instructor will take all possible measures to reconnect if the internet connection is lost.

Please be sure to test the internet connection in advance. We do not recommend taking courses in public Wi-Fi such as cafes and restaurants. Also, if you encounter any internet connection problems, please report them using the Problem Report Form. We will review the report function and use it to verify the issue.

If you cancel the class before your points expire, they will remain valid for future use. However, if you cancel after the points have expired, they will no longer be valid.

Please contact us by 18:00 JST one day before your class date via the online lesson scheduling system.

We do not offer translation services.

Our Japanese language instructors can teach and accommodate vocabulary within the scope of general Japanese. Currently, we do not offer any classes regarding the terminology of specialized fields.

Coto Japanese Academy focuses on conversation practice to help students have a smoother life in Japan. With the small classes, we ensure that the instructors give the students personal care. We also accommodate each person’s buying schedule by rolling out more class times.