{"id":58,"date":"2025-03-05T11:06:51","date_gmt":"2025-03-05T02:06:51","guid":{"rendered":"https:\/\/cotoacademy.com\/?page_id=58"},"modified":"2025-04-21T14:30:40","modified_gmt":"2025-04-21T05:30:40","slug":"support","status":"publish","type":"page","link":"https:\/\/cotoacademy.com\/fr\/support\/","title":{"rendered":"Foire aux questions"},"content":{"rendered":"\n<div class=\"wp-block-cover ca-banner\"><img loading=\"lazy\" decoding=\"async\" width=\"1512\" height=\"600\" class=\"wp-block-cover__image-background wp-image-91120\" alt=\"FAQ Banner - Coto study materials Fun and Easy Japanese\" src=\"https:\/\/cotoacademy.com\/wp-content\/uploads\/2025\/04\/FAQ-Banner.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/cotoacademy.com\/fr\/wp-content\/uploads\/sites\/3\/2025\/04\/FAQ-Banner.jpg 1512w, https:\/\/cotoacademy.com\/fr\/wp-content\/uploads\/sites\/3\/2025\/04\/FAQ-Banner-300x119.jpg 300w, https:\/\/cotoacademy.com\/fr\/wp-content\/uploads\/sites\/3\/2025\/04\/FAQ-Banner-1024x406.jpg 1024w, https:\/\/cotoacademy.com\/fr\/wp-content\/uploads\/sites\/3\/2025\/04\/FAQ-Banner-768x305.jpg 768w\" sizes=\"auto, (max-width: 1512px) 100vw, 1512px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-content-background-color has-background-dim-70 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"yoast-breadcrumbs ca-banner__breadcrumbs\"><span><span><a href=\"https:\/\/cotoacademy.com\/fr\/\">Home<\/a><\/span> \/ <span class=\"breadcrumb_last\" aria-current=\"page\">Foire aux questions<\/span><\/span><\/div>\n\n\n<h2 class=\"wp-block-heading has-text-align-center ca-banner__h has-large-font-size\" id=\"h-foire-aux-questions\">Foire aux questions<\/h2>\n\n\n\n<p class=\"has-text-align-center ca-banner__b\">Trouvez votre r\u00e9ponse dans la liste ci-dessous. Si ce n\u2019est pas le cas, contactez-nous !<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-btn-primary\"><a class=\"wp-block-button__link has-content-color has-primary-background-color has-text-color has-background has-link-color has-text-align-center wp-element-button\" href=\"\/fr\/inquiry\/\">Contactez-nous maintenant<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group two-columns-content course-offerings has-base-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns container is-style-default has-base-background-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-style-default is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-2c84a9b9 wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-bottom:0\">\n<h2 class=\"wp-block-heading text-lg font-bold tracking-wide xl:text-xl xl:tracking-widest\" id=\"h-faq-generale-de-l-academie-de-japonais-coto\">FAQ g\u00e9n\u00e9rale de l&#8217;Acad\u00e9mie de Japonais Coto<\/h2>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What are the payment methods accepted by Coto Japanese Academy?<\/button><div class=\"panel\">\n<p>Payment methods include cash, bank transfers, credit cards (VISA\/JCB\/Mastercard\/Amex), PayPal, and Stripe. Regarding bank transfers from overseas, we also accept payments through Wise.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What is it like studying at Coto Japanese Academy?<\/button><div class=\"panel\">\n<p>Coto Japanese Academy strives to offer classes for everybody. We have 60+ courses with different levels for you to choose from. Most of our courses are designed to practice Japanese conversation skills. To look at all of our offerings, please refer to All Courses.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Each class is limited to a maximum of 8 students to ensure quality and maintain the personal care the instructor can give each student. Our student body comprises Japanese learners from various cultural backgrounds, such as the U.S., the U.K., Germany, Korea, China, and more.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Our instructors are strictly screened, have a 7% acceptance rate, and are professionally trained. Each of them is passionate about teaching Japanese. To view a list of current instructors, please refer to About Us.<\/p>\n\n\n\n<p>If you need any help regarding course offerings, levels, scheduling, etc., our student support staff is always here to help you. Please refer to About Us.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Each school branch has study lounges where students can study or chat with instructors, staff, and peers! We also provide free Wi-Fi, water dispensers, a vending machine, and a snack area for people&#8217;s needs. To learn more about any of our branches, please refer to Locations.<\/p>\n\n\n\n<p>Note: Coto Japanese Academy does not provide student visa support. If you need such services, please contact Coto School Finder.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What is the enrollment process?<\/button><div class=\"panel\">\n<p><strong>Step 1<\/strong> &#8211; Fill out the Inquiry Form: This help us learn more about you and your educational requirements!<br>(add CTA)<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Step 2<\/strong> &#8211; Book a free consultation: Book a free consultation so we can better understand your learning needs and Japanese level. This will help us pick a suitable course so you can hit the ground running when you start a program with Coto Academy.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Step 3<\/strong> &#8211; Start your Japanese language journey: After you have all the requisite information, we can book you for a class to start your Japanese lessons. We are always here to help if you need it!<\/p>\n\n\n\n<p>Registering for a course 2 weeks before the start date of the course is recommended.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Are trial lessons available?<\/button><div class=\"panel\">\n<p>Yes, for a fee, you can schedule a trial lesson; please message info@funjapanese.net for more information! <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What is the 10,000 yen registration fee for?<\/button><div class=\"panel\">\n<p>All new Coto Japanese Academy students pay a one-time 10,000 yen registration fee upon signing up for the first in-person class. This fee contributes to multiple aspects of the educational experience, such as developing the course offerings, ensuring the course quality, maintaining the study environment, and organizing cultural and social events. A registration fee is <strong>not required<\/strong> for online courses.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Are courses available on Saturdays or evenings?<\/button><div class=\"panel\">\n<p>Absolutely. We offer courses on Saturdays or evenings to accommodate Japanese learners with busy schedules. Please refer to All Courses to see what courses are currently open at those times!<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Are makeup classes available?<\/button><div class=\"panel\">\n<p><strong>In-person Courses<\/strong><br>It depends on which course and plan the students have applied for.<br>Courses purchased through a Package Plan can be rebooked as long as the class reservation is canceled by 18:00 the day before the class. However, the Intensive Course has a different system, please refer to the Terms and Conditions for more detailed information. If the student is enrolled in a Subscription Plan, makeup classes are not available.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><em>Intensive Course Example<\/em><br>Online Class Auditing is possible If the student informs the school by 18:00 (JST) a day prior to the class, meaning the student will be able to watch the class, but unable to participate in exercises.<br>Make-up classes are available under certain circumstances. A make-up class (50-minute private class) can be offered for those who meet the following requirements:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A full-day absence of in-person class is required<\/li>\n\n\n\n<li>Missed class must be between Monday &#8211; Thursday<\/li>\n\n\n\n<li>The missed class must be canceled before 18:00 (JST) one day before the class day<\/li>\n\n\n\n<li><\/li>\n<\/ul>\n\n\n\n<p>The maximum number of catch-up lessons students can take is the number of weeks that students are enrolled in the course. Please refer to the Terms and Conditions for more detailed information.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Online Courses<\/strong><br>If the student is enrolled in a Subscription Plan, makeup classes are not available.<br>For the Package Plan, if the class reservation is canceled by 18:00 (JST) one day before the class day, the lesson points will be refunded. However, if there is a recurring reservation, this rule does not apply. Please refer to the Terms and Conditions for more detailed information.&#8221;<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Are classes instructed in Japanese?<\/button><div class=\"panel\">\n<p>Classes are primarily in Japanese, but depending on course level, English is sometimes used to help with comprehension.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What is the Cancellation and Refund Policy for in-person classes?<\/button><div class=\"panel\">\n<p><strong>In-person Courses<\/strong><br>The Cancellation and Refund Policy depends on the courses and plans the student has applied for. Please read the last page of the following Terms and Conditions.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Subscription Plan<\/li>\n\n\n\n<li>Intensive Course<\/li>\n\n\n\n<li>Package Plan (PT, PL, SPL, SPG)<\/li>\n\n\n\n<li>Package Plan (Lite-intensive)<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What are the Coto evacuation procedures?<\/button><div class=\"panel\">\n<p>The evacuation procedures are posted in every classroom. Since each school has different evacuation routes, please check the ones specific to your location.<br>&#8211; <a target=\"_blank\" href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1FTYsuO2ir04xk2YjYlhEd8fiDSVd52n7\/edit?gid=639089451#gid=639089451\" rel=\"noreferrer noopener\">Iidabashi School<\/a><br>&#8211; <a target=\"_blank\" href=\"https:\/\/docs.google.com\/presentation\/d\/1e6pAXbIUsvdWX9CId-UmqNq9Eg2ynF4sgtJZvDQEZ_I\/edit#slide=id.g26f47b69122_1_0\" rel=\"noreferrer noopener\">Shibuya School<\/a><br>&#8211; <a target=\"_blank\" href=\"https:\/\/docs.google.com\/presentation\/d\/18OSRu1Udi8z8xwrFnKlnu_ZK-qR4pTIRhLsXRh8WO0c\/edit#slide=id.g2ced170f6fc_0_0\" rel=\"noreferrer noopener\">MInato School<\/a><br>&#8211; <a target=\"_blank\" href=\"https:\/\/docs.google.com\/presentation\/d\/1qvoefjMC_0w3tkrjRWOzHxuKClLu79arglaSoreWIuU\/edit#slide=id.g2e564d8f44b_0_269\" rel=\"noreferrer noopener\">Yokohama School<\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What are the classroom rules?<\/button><div class=\"panel\">\n<p>All students are asked to abide by the following guidelines in order for all students to comfortably attend lessons and maximize results.<br>1. Please be in the classroom 5 minutes before the start of class to ensure that you are not late.<br>2. Please refrain from eating during class time. Drinking during class time is permitted.<br>3. Please set your phone to silent mode, and refrain from using it unless necessary for the class.<br>4. If you will not be able to attend class in-person, please let our school know by 16:00 on the day before. You may be permitted to audit the class online or take a catch up lesson under the conditions stipulated in the Terms and Conditions.<br>5. If you receive homework, please complete it and be ready for the next class to help ensure a smooth and effective lesson.<br>6. For lessons involving pair work or activities, please cooperate with the instructions to ensure the lesson runs smoothly.<br>7. Each course is taught by a team of instructors who communicate closely to ensure consistency across lessons.<br>8. In the Beginner level course, please note that English may be present in course materials, explanations, and instructions.<br>9. Students may be requested to change levels mid-course if the instructor deems the student&#8217;s level inappropriate for the course.<br>10. There is a maximum capacity for students in each class. Please apply early if you are planning to continue with the course.<br>11. Generally, if you wish to receive course materials early for the next course, they will be available 1 week before the start of the new level. Please contact your school&#8217;s staff for further information.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What is the class reservation process for in-person classes?<\/button><div class=\"panel\">\n<p>Please email info@funjapanese.net or visit reception if you would like to make new reservations. Please make a reservation three days in advance to secure your spot.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What are the class reservation process for online classes?<\/button><div class=\"panel\">\n<p>To reserve a course on Coto Online Japanese School, please use the <a href=\"https:\/\/cotoacademy.com\/onlinehelp\/docs\/\" target=\"_blank\" rel=\"noreferrer noopener\">online lesson scheduling system<\/a> to view your lesson schedule or cancel lessons. You can book Part-time Courses within one month from the current date. If you would like to book classes more than one month in advance, please contact online@funjapanese.net and ask our student support staff to make a reservation.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What are the class cancellation and refund policies for online classes?<\/button><div class=\"panel\">\n<p><strong>Refund<\/strong><br>Refunds are not available after the contract is made and executed except for the following:<br>&#8211; If the student requests to use materials other than those provided by Coto Japanese Academy through our web portal, the student will be charged seperately for the use of those materials as this is a bespoke service that we offer.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>About the &#8220;Cooling-Off Period&#8221;<\/strong><br>If the student wishes to cancel their plan with a point expiration date of more than 2 months and more than 50,000 yen, the student may do so within 8 calendar days of the sales transaction date registered by the student&#8217;s credit card provider or banking institution. Please notify us by email at online@cotoacademy.com. However, for <strong>subscription plans<\/strong>, this policy <strong>does not apply<\/strong>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Early Termination Policy<\/strong><br>In the event that points are valid for more than two months and the amount paid exceeds 50,000 yen, and in the unlikely event that the cancellation is made before the end of the course, the remaining amount will be refunded after deducting the following from the course fee received.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>If no points are used at all there is a fee of 15,000 yen.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>If you have used at least one point: The total amount of A and B below will be deducted from your refund.<br>A) Unit price of point fee (including consumption tax) x number of points for the course<br>B) Cancellation fee: 20% of the already paid lesson fee minus the amount calculated in A. However, if it exceeds 50,000 yen, the maximum cancellation fee is 50,000 yen.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>*No refunds will be given for subscription plans.<br>*The transfer fee for refunds is the responsibility of the payee.<br>*Cooling-off and mid-term cancellation do not apply if the registered student resides abroad.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What are the rules for recurring class cancellations?<\/button><div class=\"panel\">\n<p><strong>Private Class<\/strong><br>If the class is canceled within 24 hours of the class start time, the points will return to your account. However, this is limited to twice a month. After two times, points will not be refunded even if you cancel the class within 24 hours.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Group Class<\/strong><br>If you cancel a class, the student is not eligible for a points refund. However, the student can watch a video recording of their missed lessons within two weeks of the class taking place.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What is the deadline for canceling and rescheduling one-time classes?<\/button><div class=\"panel\">\n<p>Cancellations up to 24 hours before the class start time are fully refundable, meaning the lesson points will return to the student&#8217;s account. However, for cancellations within 24 hours of the class start time, the points will not be refundable.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Can points be refunded if a class is unavailable due to poor internet connection?<\/button><div class=\"panel\">\n<p>The points will be used if the internet connection is lost on the student&#8217;s side. Please refer to our policy regarding <strong>Internet Connection Disruption<\/strong> below:<br>If the connection is lost during a lesson, the following actions will be taken<br>&#8211; If the internet connection is lost due to a problem on the instructor&#8217;s part, points will be returned to your account.<br>&#8211; If the internet connection is lost due to a problem on the part of the student, the points will be used. The instructor will take all possible measures to reconnect if the internet connection is lost.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Please be sure to test the internet connection in advance. We do not recommend taking courses in public Wi-Fi such as cafes and restaurants. Also, if you encounter any internet connection problems, please report them using the Problem Report Form. We will review the report function and use it to verify the issue.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Can I cancel a reservation after lesson points have expired?<\/button><div class=\"panel\">\n<p>If you cancel the class before your points expire, they will remain valid for future use. However, if you cancel after the points have expired, they will no longer be valid.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">How to I cancel a class?<\/button><div class=\"panel\">\n<p>Please contact us by 18:00 JST one day before your class date via the online lesson scheduling system.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Can I ask the instructors to do translation work?<\/button><div class=\"panel\">\n<p>We do not offer translation services.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Can I book a class to learn field-specific terminology?<\/button><div class=\"panel\">\n<p>Our Japanese language instructors can teach and accommodate vocabulary within the scope of general Japanese. Currently, we do not offer any classes regarding the terminology of specialized fields.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What makes Coto Japanese Academy different from other language schools?<\/button><div class=\"panel\">\n<p>Coto Japanese Academy focuses on conversation practice to help students have a smoother life in Japan. With the small classes, we ensure that the instructors give the students personal care. We also accommodate each person&#8217;s buying schedule by rolling out more class times.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group two-columns-content course-offerings has-secondary-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns container is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-2c84a9b9 wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-bottom:0\">\n<h2 class=\"wp-block-heading text-lg font-bold tracking-wide xl:text-xl xl:tracking-widest\" id=\"h-faq-en-presentiel-de-l-academie-de-japonais-coto\">FAQ en pr\u00e9sentiel de l&#8217;Acad\u00e9mie de Japonais Coto<\/h2>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What are Intensive Courses?<\/button><div class=\"panel\">\n<p>The Intensive Course is designed to master speaking, listening, writing, and reading skills.<br>&#8211; Course frequency: 4 weeks, 3 hours a day, 5 days a week.<br>&#8211; Course materials: Genki and Coto Japanese Academy&#8217;s original materials<br>&#8211; Course Level: From total beginner to advanced.<br>To know more about the course, please refer to the Intensive Course page.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">When can I join the course?<\/button><div class=\"panel\">\n<p>All Intensive Courses start at the beginning of the month. Enroll in a class now by filling out the inquiry form.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What is the course availabity?<\/button><div class=\"panel\">\n<p>The Intensive Course is offered with a minimum enrollment of 2 students. However, if you are the only student enrolled by the start date or after the course begins, we will provide 2-hour sessions instead of 3. For any field trips, we will offer 3 classes as compensation.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What are JLPT Courses?<\/button><div class=\"panel\">\n<p>The JLPT Course is designed to help you reach your JLPT objectives optimally through expert guidance, practice exams, and in-house materials as you work towards your JLPT goals. We offer courses for all JLPT levels. To learn more about the course, please refer to JLPT Courses.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What are the differences between the 3-Months and Full-year courses?<\/button><div class=\"panel\">\n<p><strong>3-Months Course<\/strong><br>The 3-Month Course is a crash course designed to help ace the JLPT exam in a short period. It focuses on doing JLPT exam problems.<br>&#8211; Course frequency: 3 hours a week<br>&#8211; Covered Topics: All JLPT exam elements (grammar, reading vocabulary, and kanji)<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Full-year Course<\/strong><br>The full-year course aims to help students ace the JLPT exam by focusing on grammar points and reading comprehension.<br>&#8211; Course frequency: 2 hours per class<br>&#8211; Covered Topics: Only grammar and reading<br>To know more about the course, please refer to JLPT Courses.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">When can I join the JLPT course?<\/button><div class=\"panel\">\n<p><strong>Full-year Course<\/strong><br>Students are welcome to join the full-year course at any time, provided there is availability. The course covers each grammar point in detail, along with practice, basic reading strategies, and helpful tips, so even those who have never studied content at this level can join with confidence. Additionally, each lesson is designed as a stand-alone session, so there is no need to attend consecutive lessons.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>3-month Course<\/strong><br>The 3-month course begins approximately 3 months prior to the JLPT exam and focuses on excercises. The course is sold as a package, so you need to register for all three months.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What are Part-time Classes ?<\/button><div class=\"panel\">\n<p>The Part-time Course is designed to teach practical Japanese for daily life situations. It is recommended for Japanese learners who have already learned some Japanese but want to improve their grammar and speaking.<br>&#8211; Class frequency: 2 hours a day<br>&#8211; Teaching materials: Coto Japanese Academy&#8217;s original materials<br>&#8211; Level availability: Beginner to Advanced<br>For more information about the course, please refer to the Part-time Course page.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">When can I join the Part-time Classes?<\/button><div class=\"panel\">\n<p>You can join anytime as long there are spots available, enroll in a class now by filling out the inquiry form.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What are Lite-intensive Courses?<\/button><div class=\"panel\">\n<p>Similar to the Intensive Course, the Lite-intensive Course is designed to master speaking, listening, writing, and reading skills. It lasts four weeks but only involves learning two hours a day and two days a week. The course uses various teaching materials, such as Genki and Coto Japanese Academy&#8217;s original materials. This course consists of different levels, from total beginner to advanced. To learn more about the course, please refer to the Lite-intensive Course.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">When can I join Lite-intensive Courses?<\/button><div class=\"panel\">\n<p>All Lite-intensive Courses start at the beginning of the month. Enroll in a class now by filling out the inquiry form.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What are Private Courses?<\/button><div class=\"panel\">\n<p>The Private Course is designed for people who want to learn Japanese 1-on-1 with their teacher, allowing for a more personalized learning experience. Each lesson lasts for an hour with a 10-minute break in between. For more information about the course, please refer to the Private Course page.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">When can I join Private Courses?<\/button><div class=\"panel\">\n<p>You can join when there is a teacher that can meet your preferred time frame.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Can I book private Japanese classes for my children?<\/button><div class=\"panel\">\n<p>Yes, we offer kids private classes by request. However, the availability of the course depends on the instructor&#8217;s availability and the children&#8217;s age. Please fill out the <a href=\"https:\/\/share.hsforms.com\/13h-3vnFkTDegFmrUU8c0dg5620u\" target=\"_blank\" rel=\"noreferrer noopener\">inquiry form<\/a> if you are interested in this course.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Can I study custom materials for my lesson?<\/button><div class=\"panel\">\n<p>It is possible; however, this is a special request. Therefore, please contact us at info@japanese.net before signing up for the course.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What are Kids Courses?<\/button><div class=\"panel\">\n<p>Kids Courses are designed for kids and teens who are interested in studying Japanese. The class not only includes Japanese but also field trips and DIY activities for children to learn Japanese in a fun and engaging environment.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">When can I join Kids Courses?<\/button><div class=\"panel\">\n<p>Kids Courses do not have a fixed schedule, please stay tuned for more information on our social media or website for the latest offerings.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group two-columns-content course-offerings has-base-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns container has-base-background-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-2c84a9b9 wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-bottom:0\">\n<h2 class=\"wp-block-heading text-lg font-bold tracking-wide xl:text-xl xl:tracking-widest\" id=\"h-faq-en-ligne-de-l-academie-de-japonais-coto\">FAQ en ligne de l&#8217;Acad\u00e9mie de Japonais Coto<\/h2>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What is Coto Online Japanese School?<\/button><div class=\"panel\">\n<p>Coto Online Japanese School is Coto Japanese Academy&#8217;s online platform that lets Japanese learners study Japanese anywhere, anytime. We offer courses ranging from beginner to advanced levels. The platform provides a wide range of courses; to learn more, please refer to the following:<br>&#8211; Lite-intensive Course<br>&#8211; JLPT Course<br>&#8211; Part-time Course<br>&#8211; Private Course<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What are JLPT Courses?<\/button><div class=\"panel\">\n<p>The JLPT Course is designed to help you achieve your JLPT goals through expert guidance, practice exams, and comprehensive in-house materials. We offer courses for all JLPT levels. To learn more about the course, please refer to JLPT Courses.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What is the difference between the JLPT Online Instructions and Exercises &#8211; 6 Months and Full-year Course?<\/button><div class=\"panel\">\n<p><strong>JLPT Online Instructions and Exercise &#8211; 6-Months Course<\/strong><br>A crash course designed to help you ace the JLPT exam in a short period with a focus on JLPT exam questions.<br>&#8211; Course frequency: 3 hours a week<br>&#8211; Covered Topics: All JLPT exam elements (grammar, reading vocabulary, and kanji)<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Full-year Course<\/strong><br>Aimed to help ace the JLPT exam by focusing on grammar points and reading comprehension.<br>&#8211; Course frequency: 2 hours per class<br>&#8211; Covered Topics: Only grammar and reading<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Can I interact with the instructors during the JLPT Online Instructions and Exercise Course?<\/button><div class=\"panel\">\n<p>No interaction is needed in this course. However, if there are any questions, you may submit them through the chatbox.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">When can I join the JLPT Online Instructions and Exercise Course?<\/button><div class=\"panel\">\n<p>Students can join our JLPT courses at any time. The JLPT Full-year course completes its curriculum over one year, while the JLPT Instructions &amp; Exercise course does so over six months. Since both courses repeat the same curriculum annually or semiannually, students can start at any point and still complete the full curriculum within the course period (one year or six months, respectively). Additionally, our courses are designed in a non-linear format, so students do not need to worry about falling behind if they join midway through the program.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Will class times change during daylight saving time?<\/button><div class=\"panel\">\n<p>Daylight saving time is not observed locally in Japan. Depending on the teacher or language learner&#8217;s region, there might be times when either one or both party&#8217;s local time changes according to daylight saving time. In the case that this results in a time difference between the teacher and the language learner, please confirm with your teacher and adjust accordingly.<\/p>\n\n\n\n<p>If you&#8217;d like to keep your local time the same, you&#8217;ll need to check with your teacher to see if they&#8217;re able to change their schedule, and cancel your recurring reservation 2 weeks prior to the desired date of change and make a new recurring reservation at the new time.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">How to use the chat function<\/button><div class=\"panel\">\n<p>Click the speech bubble in the top right corner to access chat messages. Accessibility depends on the type of course registered. For one-time booking, chat messages are available from reservation creation to 24 hours after the lesson concludes. For recurring bookings, chat messages are available from reservation creation to 2 weeks after the end of the last recurring lesson.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">How do I find the payment due date for my subscription plan?<\/button><div class=\"panel\">\n<p>The payment schedule can be found under My Point Balance page.<br>1. Go to &#8220;My Point Balance&#8221;<br>2. Select the number of points next to the profile picture<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">How to check recurring classes bookings?<\/button><div class=\"panel\">\n<p>Recurring class bookings can be found under My Classes<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">About terms and conditions<\/button><div class=\"panel\">\n<p>Terms and conditions can be found under &#8220;Information&#8221; in your profile page.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What are lesson points?<\/button><div class=\"panel\">\n<p>Lesson points are the currency that the Coto Online Japanese School system uses to book lessons. Prices differ depending on the class. When you book a class, the system will deduct the points from your balance to reserve your spot. The points owned will be shown in the top right corner of the page.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">How to purchase more points?<\/button><div class=\"panel\">\n<p>You can click on the points you currently own to enter the Points Purchase page.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What are the different types of point packages?<\/button><div class=\"panel\">\n<p>There are Subscription and Point Packages.<\/p>\n\n\n\n<p><strong>Subscription Package<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Points are valid for <strong>28 days<\/strong>, and payment and point refills will be automatically processed<\/li>\n\n\n\n<li>Recommended for students who want to take a certain number of lessons each week<\/li>\n\n\n\n<li>Points purchased with a monthly subscription do not carry over to the next month and must be used to book lessons within the current 28-day window<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Point Package<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Direct purchase of lesson points.<\/li>\n<\/ul>\n\n\n\n<p>To ensure your next round of lessons is booked, please purchase a new package or top up your points before your scheduled booking day. This is when our system deducts points and reserves your lessons.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Do points have an expiration date?<\/button><div class=\"panel\">\n<p>Yes, points expire according to the following:<br>&#8211; Subscription Package: 28 days from purchase date. Points become invalid after the expiration date and cannot be extended.<br>&#8211; Points Package: The expiration date depends on the package. Please check the Points Purchase page for more information. Points will be invalid after the expiration date and cannot be extended<\/p>\n\n\n\n<p>Lessons reserved before the expiration date can still be taken after the expiration date. If you cancel after the expiration date, the points will be invalid.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Is it possible to extend the expiration date of the lesson points if multiple point packages are purchased?<\/button><div class=\"panel\">\n<p>No, points will always be deducted from the package with the earlier expiration date.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Can points be transferred to another user?<\/button><div class=\"panel\">\n<p>No, points are non-transferable.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">How to book classes?<\/button><div class=\"panel\">\n<p>The steps for booking a class are as follows:<br>1. Select &#8220;Book Classes&#8221; in the menu bar<br>2. Input the preferred type of class (private or group), level, and time<\/p>\n\n\n\n<p>If you would like to reserve the same class each week, please select &#8220;book for recurring&#8221; when signing up for the class.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What applications are used in a class?<\/button><div class=\"panel\">\n<p>The classes are mainly conducted through Zoom; please make sure your application and browser are up-to-date to ensure a smooth experience.<\/p>\n\n\n\n<p>Download Zoom:<br>&#8211; <a target=\"_blank\" href=\"https:\/\/www.google.com\/url?q=https:\/\/zoom.us\/download&amp;sa=D&amp;source=editors&amp;ust=1730440754501537&amp;usg=AOvVaw2i1mwB6A9gSJHdeoSFPGc2\" rel=\"noreferrer noopener\">English<\/a><br>&#8211; <a target=\"_blank\" href=\"https:\/\/www.google.com\/url?q=https:\/\/zoom.us\/ja\/download&amp;sa=D&amp;source=editors&amp;ust=1730440754501707&amp;usg=AOvVaw0kNnz6U7P5nrolfArFSJEf\" rel=\"noreferrer noopener\">Japanese<\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">How do I find past classes?<\/button><div class=\"panel\">\n<p>Past class recordings will be available for two weeks from the day the class took place. To access them:<br>1. Select &#8220;My History&#8221;<br>2. Select &#8220;Link to Class recording&#8221; in the lower right corner of the lesson card<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">How do I find attendance records?<\/button><div class=\"panel\">\n<p>Attendance records can be found on the My History Page.<br>1. Go to &#8220;My History&#8221;<br>2. Select &#8220;Download History&#8221;<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Can my homework be graded?<\/button><div class=\"panel\">\n<p>For a one-time booking, the instructor may not be able to grade your homework. However, for recurring classes, the instructor may grade your homework. Please submit the homework through chat if you want it graded.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Which payment methods are accepted?<\/button><div class=\"panel\">\n<p>Credit cards and bank transfers are accepted. However, payment by bank transfer is available only for the Points Package and is limited to domestic bank accounts. If you wish to make payments through a bank transfer, please contact us through the Help Page.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">How to change registered credit cards?<\/button><div class=\"panel\">\n<p>This can be done under My Profile Page.<br>1. Go to &#8220;My Profile&#8221;<br>2. Select &#8220;My Payment Methods&#8221;<br>3. Register the new credit card&#8217;s information and delete the old one, if needed.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What happens if my payments fail to be processed?<\/button><div class=\"panel\">\n<p>Please check and update your payment information. If necessary, please contact your credit card provider.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>The system will retry your transaction up to 5 times; please DO NOT create a new point subscription, as it may cause the system to double-charge the account, resulting in duplicate subscription plans.<\/p>\n\n\n\n<p>If you have recurring bookings and the payment for your point subscription does not go through by the deadline, your recurring bookings may be automatically canceled due to lack of points. If they are canceled, please start new recurring bookings again.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Can I get a receipt or an invoice with the Coto Japanese Academy company seal?<\/button><div class=\"panel\">\n<p>Yes, you can. Please contact us through online@funjapanese.net or the Help Page on Coto Online Japanese School. It typically takes about 2 to 3 business days to issue an invoice. However, during the end of the year, New Year holidays, and other holidays it can be particularly busy, so the request will take longer to process.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Does Coto Online Japanese School teach children?<\/button><div class=\"panel\">\n<p>We currently accept students who are 16 years old and older. However, for younger Japanese learners, please contact us at online@funjapanese.net for more information.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What&#8217;s the minimum contract term for a subscription plan?<\/button><div class=\"panel\">\n<p>There is no minimum contract term. However, cancellations take two weeks to process, and they will be reflected two weeks after you made your cancelation request.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Can I get a certificate from Coto Japanese Academy?<\/button><div class=\"panel\">\n<p>Yes, you can. Please contact <a href=\"mailto:online@funjapanese.net\" target=\"_blank\" rel=\"noreferrer noopener\">online@funjapanese.net<\/a> for more information and please note that a fee is required.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Is it possible to take a month off from recurring Private Courses?<\/button><div class=\"panel\">\n<p>It is not possible to put a recurring private class on hold; the student will need to cancel the recurring classes and rebook them in the future.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>If the student has a point subscription package, the booking reservation and point subscription package must be canceled separately. Please note that cancellations of your recurring lessons take two weeks to process; cancellations take effect two weeks after the date of your cancellation request. Once the student cancels a recurring reservation, it is possible that the instructor or timeslot may not be available when you resume. If the student wants to keep taking classes with the same instructor and on the same schedule, please keep the recurring reservation and cancel the individual courses for which attendance is impossible. But please note: Free cancellations up to 24 hours before the lesson&#8217;s start time are only available twice a month.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Do I need to purchase textbooks?<\/button><div class=\"panel\">\n<p>It depends on the course. If a textbook is required for purchasing, a link to the textbook will be shared with the students through the Coto Online Japanese school chat. Please be sure to purchase the materials before the start of class.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Need more help with the Coto Online Japanese School?<\/button><div class=\"panel\">\n<p>Read through our <a href=\"https:\/\/cotoacademy.com\/onlinehelp\/docs\" target=\"_blank\" rel=\"noreferrer noopener\">Coto Online Help Library<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Are there make-up lessons?<\/button><div class=\"panel\">\n<p>No, we do not offer makeup lessons.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group two-columns-content course-offerings has-secondary-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns container is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-2c84a9b9 wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-bottom:0\">\n<h2 class=\"wp-block-heading text-lg font-bold tracking-wide xl:text-xl xl:tracking-widest\" id=\"h-faq-cbcs-de-l-academie-de-japonais-coto\">FAQ CBCS de l&#8217;Acad\u00e9mie de Japonais Coto<\/h2>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">What is CBCS?<\/button><div class=\"panel\">\n<p>The Coto Communication Business School (CBCS) offers a business Japanese course designed for professionals aiming to improve their communication skills and advance in their careers in Japan. The program features four modules that include cultural education, practical training, and personalized coaching. The courses focus on understanding Japanese business culture and enhancing cross-cultural communication. They are available in small classes (2-8 students) and are conducted online in English. The program is suitable for individuals with or without prior work experience in Japan. For more information, please refer to Coto Communication Business School.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">How long does this course take?<\/button><div class=\"panel\">\n<p>A full course, consisting of all 4 modules, will be 8 hours in total. One module lasts 2 hours.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">Do you offer private lessons?<\/button><div class=\"panel\">\n<p>For students wo prefer to participate individually, Coto does provide private lessons for the same price but with half of the allotted time.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-coto-academy-accordion accordion not-prose\"><button class=\"accordion__header \" style=\"background-color:\">How many students are in one class?<\/button><div class=\"panel\">\n<p>We limit our class sizes to a maximum of 8 students, ensuring that each student receives personalized attention and support from the instructor.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-global-padding is-layout-constrained wp-block-column-is-layout-constrained\">\n<div style=\"height:22px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-global-padding is-layout-constrained wp-container-core-column-is-layout-639b5052 wp-block-column-is-layout-constrained\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-group is-horizontal is-layout-flex wp-block-group-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-group is-horizontal is-nowrap is-layout-flex wp-container-core-group-is-layout-e8970162 wp-block-group-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-right:var(--wp--preset--spacing--50);padding-left:0\">\n<h4 class=\"wp-block-heading\" id=\"h-vous-ne-trouvez-pas-votre-reponse-nous-pouvons-vous-aider\">Vous ne trouvez pas votre r\u00e9ponse ? Nous pouvons vous aider !<\/h4>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 is-style-btn-primary\"><a class=\"wp-block-button__link has-content-color has-primary-background-color has-text-color has-background has-link-color wp-element-button\" href=\"\/inquiry\/\">Contactez-nous maintenant<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>FAQ g\u00e9n\u00e9rale de l&#8217;Acad\u00e9mie de Japonais Coto FAQ en pr\u00e9sentiel de l&#8217;Acad\u00e9mie de Japonais Coto FAQ en ligne de l&#8217;Acad\u00e9mie de Japonais Coto FAQ CBCS de l&#8217;Acad\u00e9mie de Japonais Coto Vous ne trouvez pas votre r\u00e9ponse ? Nous pouvons vous aider !<\/p>\n","protected":false},"author":7,"featured_media":91167,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"Reach Out Now","footnotes":""},"class_list":["post-58","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.7 (Yoast SEO v24.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Foire aux questions - Coto Academy - \u00c9cole de japonais<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez les r\u00e9ponses aux questions fr\u00e9quentes sur les cours de japonais, les tarifs, les horaires et plus sur notre page FAQ.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cotoacademy.com\/fr\/support\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Foire aux questions\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez les r\u00e9ponses aux questions fr\u00e9quentes sur les cours de japonais, les tarifs, les horaires et plus sur notre page FAQ.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cotoacademy.com\/fr\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Coto Academy - 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